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Amazon Prime auto-renewal charges frustrate customers

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westmixxin:
 It's interesting because I don't understand why they would do something like this that would instantly upset the customers. No one wants to use the Amazon service of his getting continuously charge that users over and over again. It's like they came out with a quick way to make a quick buck until people start to complain about it. They decided that they were  going to make probably about a good 30 million and then changed things.

JohnBeaulieu:
The auto renewal issues affect us in the USA as well. It is just frustrating. When I have to give my account number for a free trial it always gives me pause.

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