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directv's costumer service

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mairj23:
Hello, Has anyone ever experienced bad customer service with DirecTV? I have many times in the past and if your service get's cut off, there is no way for you to call in and get it settled. I would like to hear your opinions on this?

JohnBeaulieu:
The telephone number is usually right on the bill where I live. Why is it that you can not call them to resolve it. My bill even usually tells me ahead of time when the exact disruption date will be if I'm behind giving me plenty of time to sort the matter before hand.

courtpatt:
I've only had good experiences with their customer service. I don't think I understand why you can't call. The phone number is on your bill and online. What happens when you call them?

JohnBeaulieu:
Do you have your services bundled with your telephone? Is that why you can't call when interrupted? Or is it something else? I would love to help but we need more information please.

PrinceLH:
Well if you're in Canada, you can't call direct.  The way around that, is getting a U.S. Magicjack, with a U.S. phone number.  You need to match up your area code, with the zip code of the address of the receiver.  Sign up for paperless billing and voila!

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